Clipping of news on Brazilian Culture, Law and Citizenship
11/29/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Concerned about the impact of promotions announced by major shopping sites and magazines for this Friday, November 29th , on account of " Black Friday " , the Procon Campinas published an informative booklet to guide consumers . First of all it is essential to perform a search for the desired product price , to see if there was actually a reduction in value or if it is just a "make-up " price .
And to help consumers file your claim or make a complaint related to " Black Friday " , Procon has created a specific e- mail messages to be forwarded complaints : @ procon.blackfriday campinas.sp.gov.br .
The booklet draws the attention of consumers , particularly for purchases via the internet . Procon statistics show a 33% increase in the number of complaints against e- commerce. Between January and October this year , there were 2,062 complaints against 1,552 last year .
The Federal Decree No. 7.962/2013 - geared specifically for ecommerce - determines that websites should provide , in a prominent and easily view information such as company name and registration number of the supplier , if any, on the National Register of physical or the National Register of Legal Entities of the Ministry of Finance. Must also contain physical and electronic, address and other information for your location and contact.
Www.procon.campinas.sp.gov.br page you can access information and statistical data.
The " Black Friday " was created in the United States in preparation for the Christmas retail sales , and happens on the fourth Friday of November, one day after the Thanksgiving holiday . In Brazil , the event began in 2010 and repeated as the activity in that country .
The Procon warning that the more cautious the consumer is , the better , because then you can avoid future problems . If consumers have questions or need to file a complaint , he can contact the Procon through the following channels , in addition to the email quoted above :
- Phone : 151
- Chat - www.procon.campinas.sp.gov.br
- Central Station - Avenida Francisco Glicério , 1307 - Monday to Friday from 9am to 16h .
- Poupatempo in Campinas Shopping - Rua Teixeira Jacy Camargo , 940 , Jardim do Lago , within the Poupatempo - Monday to Friday, from 9am to 19pm , and Saturday from 8am to 14h .
- Garden Shopping Terminal Ouro Verde - Rua Frederico Renganeschi Armando , 61 , Cristina Garden ( next to the bus terminal to the Green Gold ) - Monday to Friday , 9am to 16h .
- Two vehicles identified as Mobile Procon that divide the regions of the city and the consumer can locate its position at the electronic address of Procon .
Source : Procon Campinas
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This article was translated by an automatic translation system, and was therefore not reviewed by people.