Clipping of news on Brazilian Culture, Law and Citizenship
11/29/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Brasilia 11/28/13 - On Thursday (28/ 11) , Procons throughout Brazil are united by the adoption of PL 5196-2013 , authored by the executive branch , which deals with measures to strengthen the organs of consumer protection across the country .
The importance of Procons in conflict resolution is increased in a typical consumer society like ours , especially since these administrative bodies as well as high levels of agreement provide quick solutions to the demands of the citizen - consumer, helping to lessen the impact that these would bring cases to the courts already too overloaded.
However , you need to check the work of Procons more effective , as there are still many complaints that could be resolved at the administrative level , but end up not taking by firms due attention , resulting in high economic and social cost .
In this regard , the bill provides , among other things , that Procons to apply corrective measures to suppliers who violate the rights of consumers , determining , for example , the exchange or repair of a defective product , or even the return of the amount charged unduly consumer .
Moreover , it stands out in the text of the PL axis of access to justice , since the administrative decisions of the organs of consumer protection , the adversary always respected the legal defense and due process , will have the force of Enforcement extrajudicial , ie can be executed directly by the consumer in the judiciary , as well as hearings by Procons of every country may be considered by the judges as one step in the judicial process , making it faster to judicial review.
For all this , the PL 5196 , known as the Project for Strengthening of Procon has received support not only from their own bodies consumer protection , but also the organs and entities of the National System of Consumer Protection ( Consumer prosecutors - MPCON , Civil and Public Forum for Consumer Protection ) Defenders Entities .
It is, therefore, a legal framework that aims above all to strengthen the citizen , which has often not recognized by the market , their basic rights and needs of consumers use Procon to enforce them .
MJ News Agency
(61) 2025-3135 / 3315
acs@mj.gov.br
www.justica.gov.br
Source : Ministry of Justice
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This article was translated by an automatic translation system, and was therefore not reviewed by people.