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Consumer News

Quality rules for internet gets harder

11/04/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 



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BRASILIA - Starting this Friday , the consumer may require the companies of a speed fixed and mobile internet a little bigger . By the rules established by the National Telecommunications Agency ( Anatel ) , in the case of " instantaneous speed " broadband , the company must deliver at least 30 % of which was contracted in 95 % of the measurements . The instantaneous velocity is the one that allows the fastest connection to the internet at the time the command is given .

Companies are also required to provide an " average speed " Minimum broadband fixed and mobile . Starting this month and by the end of October 2014 , the company will have to deliver at least 70 % of what was contracted . The average speed checks the quality of service during the 24 hour period , and the result is the average of all velocity measurements made in the month. The time of greatest traffic on the internet is between 10am and 22 hours.

The agency exemplifies that the hiring of a 1 Mbps plan ( Megabite per second ) , the average monthly rate should be at least 700 Kbps ( kilobytes per second ) . In the case of measuring the instantaneous velocity , the company must deliver at least 300Kbps .

Another requirement of the FCC is that the messages that the phone will arrive within 60 seconds in 95% of cases . These standards were established by the agency in the Regulation of Quality Management Communication Services edited in 2011 , and if the companies do not meet the quality targets will be punished .

The regulation is planned over an increase in ground speed that the telecoms should deliver. From November 2014 , the average speed of broadband should be 80 % , and instant 40 % .

The companies had a year to adapt their equipment to the new rules of quality. In the first year , from November 2012 , the instantaneous velocity required was 20 % , 95% .
And, the average speed of 60%.


Source : The Globe - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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