22/10/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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BRASILIA - The first elections for the implementation of the councils of the main users of telecommunications services shall be completed within six months . The councils are composed of representatives of entities and users of consumer elected by the company with regard to proposals to contribute to the improvement of service quality . The resolution was published in the Official Gazette on Monday .
According to the determination of the National Telecommunications Agency ( Anatel ) last week , councils should be created with the providers of mobile telephony , fixed telephony in the private system , internet and cable TV .
Councils should submit reports on the performance of the company for the Department of Relations with Consumers Anatel , which will forward them to the Committee for the Defense of Users of Telecommunications Services ( Cdust ) .
According to the regulation , are required to have the board fixed telephony operators and providers of fixed telephony in the private system , internet , cable TV , mobile and specialized mobile service with more than one million customers , computed nationally . Each company must have a board of users by region of the country ( North , Northeast , Midwest , Southeast and South ) , except in regions that have fewer than 50,000 subscribers , that roll is optional .
The new regulation is the result of public consultation Anatel , which received a total of three hundred forty contributions to society .
Source : The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.