Clipping of news on Brazilian Culture, Law and Citizenship
10/21/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Agency of São Gonçalo are those that appear in the list of the most claimed by netizens
Agency of São Gonçalo are those that appear in the list of the most claimed by netizens Photo : Priscilla Belmonte
Long wait , moodiness , lack of information , neglect and even sexual discrimination are some of the complaints from the Internet site of the EXTRA in a poll to identify which are the most problematic INSS branches in Rio , in the opinion of segurado. Na list the most cited by employees , retirees and pensioners are the units of São Gonçalo , Duque de Caxias and St. John Meriti . The champion among the complaints is the delay in treatment .
Based on the poll , EXTRA visited the three units to evaluate the services provided to the insured . Unit in Sao Goncalo , the slowness of the attendants was the main complaint .
- The service is not the best . A year ago I was here and I was told there would be no queue when I got back , but it still exists . We mark the 135 , and even then , it takes - lamented the disability retiree Orlando Gomes Serra , 61 .
A caregiver for elderly Aparecida Martins , 47 , complained about the harshness of the attendant .
- I came to solve a pension problems , but I was surprised with the way I was treated . The official INSS was very rough and coarse . I thought unnecessary - she said .
Agency in St. John Meriti , the villain is also a delay in treatment .
- To schedule was fast. It only took me to be serviced . Was scheduled for 10h40m , but only I was called at noon . To that mark ? - Questioned the technical buildings Sivico Benedito , 60 .
The surprise was the visit to the agency Duque de Caxias . Despite being mentioned negatively in the poll, all insured respondents in last Thursday praised the unit .
- I came to get a duplicate of my carnet contribution . I got the password and was answered in ten minutes . It was very fast - said the domestic Adriana Guimarães .
Sought , the INSS has not responded to questions by the time of publishing .
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Source : Extra - online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.