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Consumer News

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11/10/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 



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Increasingly, cell phones and smartphones are gaining new applications , functions and technologies . Walking beside all these innovations is its price , which ever is higher. Thus , it is quite common for people to seek ways to protect their assets . Thinking about this , telecom operators have created a safe that can already be discounted in the invoice . The aim would be to cover incidents like theft , robbery , simple robbery , loss , among others .

Remember that it is the duty of the supplier to clearly inform what general conditions of contract ( coverages and exclusions of claims ) . An example of frequent problem is when the consumer is faced with a simple swipe and fire insurance finds that the incidence is not covered , there is only cover for robbery . The contractor not always know the difference between these forms of theft. Therefore the duty to provide information clearly, accurately and ostentatious as determined by the Consumer Protection Code .

Before hiring , it is important to assess if the insurance meets your needs . Ask yourself : " do I need insurance since I intend to change this device soon ? " , " My device has value that justifies insurance ? " . Equally important is the requirement for a copy of the proposal or policy and general conditions . everything must be read carefully and have broken down :

- Limit coverage ;
- The exclusion of coverage that must be highlighted ;
- Cancellation of the contract ;
- Guarantees ;
- Start and end date of coverage ;
- Identification of the parties involved

In case of questions or problems , please contact one of the service channels of Procon - SP .
In São Paulo , and inside, you can look for municipal body of consumer protection .


Source : Procon SP

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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