Clipping of news on Brazilian Culture, Law and Citizenship
10/09/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Sometimes we need to hire a locksmith to get a copy of a key, opening doors or even exchanging locks of homes , safes , vehicles or drawers , for example. Because it is an issue that involves safety , it is essential to have some precautions before hiring the service .
Do some research beforehand price , and seek with known recommendations of professionals .
It is important to advance the budget request , which must contain all information about the service , such as values and conditions of payment.
Be sure to request a receipt as it will be required if there is a problem .
Even in the case of a service in which the amount involved is generally small , the consumer is entitled to the legal guarantee of 90 days. Featuring a problem , the Consumer Protection Code guarantees the consumer choose between rerunning service , return of the price paid or restated proportional reduction in the price.
If there is any mishap , you can search the Body consumer of their city and file a complaint . See channels atendimentodo Procon - SP
Source : Procon SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.