Clipping of news on Brazilian Culture, Law and Citizenship
09/30/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Action runs from January in Piracicaba ( SP ) and the decision is in 1st instance .
Company can still appeal , but does not comment on ongoing process .
The court sentenced the beverage company AmBev to pay R$ 4000 compensation to a municipal guard of Piracicaba ( SP ) who claims to have found a piece of plastic inside a soda bottle brand Guarana Antarctica . The incident occurred in 2012 , she said, and the lawsuit for damages runs from January this year in the first instance . The company can still appeal the conviction .
The lawyer of the city guard , Giovanni Bertazzoni , said the customer bought two glass bottles of one liter . " She took the first with family , felt that there was a strange flavor and became ill . Before drinking the second bottle , he noticed a plastic bag floating and not opened ," he said . Bertazzoni said that the company offered to exchange the product, but the consumer refused to feel offended . " She felt aggrieved . "
According to the ruling , the indemnity is to try to inhibit further similar occurrences in the company and to punish a failure in preparing the product. AmBev sent a note through the press office would not comment stating the specific case , but advised consumers on how to proceed when there are complaints :
" AmBev reports that it does not comment on ongoing legal cases . The company states that values the quality of all its products and , therefore, maintains strict control processes in all its production lines . When a claim occurs , the Service Consumer ( SAC ) is standard procedure , as determined by the Consumer Protection Code , replace the product for it to be forwarded to technical analysis . "
Garrrafa plastic soda generates compensation in Piracicaba , SP ( Photo : Thomaz Fernandes/G1 )
Source : G1
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This article was translated by an automatic translation system, and was therefore not reviewed by people.