Clipping of news on Brazilian Culture, Law and Citizenship
10/07/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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State Agency
Tomorrow complete two years no waiter in São Paulo can push the cover charge for the customer without first asking if he accepts . Supervised by the consumer, the law caught . Last week , the report heard ten or owners responsible for São Paulo restaurants . They say that after the law , about 20 % of customers refuse cover charge.
future Press
What else has changed , say the entrepreneurs , was the behavior of the consumer. More conscious, more complainer and, in some cases, even somewhat tortuous
" It changed the habit of consumption : it has fewer people asking cover charge and more people questioning the rules ," said Leonardo Recalde , one of the owners of the restaurant Cosi . " The decrease in consumption of cover charge , however, not reflected in declining revenues . Failing to consume it , the person ends up asking more dishes ," says the owner of the restaurant Quattrino , Mary Nigri .
Remember: Act cover charge comes into force
What else has changed , say the entrepreneurs , was the behavior of the consumer. More conscious, more complainer and, in some cases, even somewhat crooked . " At first it was difficult. Had a lot of people mixed up the tax , thinking that everything was wrong ," says Fabio Lellis , the canteen owner Lellis Tratoria . " I've heard cases of customers who ask for the cover charge and the time to pay, and argue that there is not asked for that. Fortunately it is not the case with my clientele . "
The president of the Brazilian Association of Bars and Restaurants ( Abrasel ) , Joaquim de Almeida Saraiva , companies need to review what we are serving couverts to increase their consumption . " I guess you can get just 5% negative if the restaurants to improve cost -effectiveness . "
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On the opposite , some houses offer free cover charge , as a treat for customers. It is the case of Eat , mixed with restaurant emporium , opened in 2012. " The law existed , but I had the idea in my head . The cover charge is a low cost to the restaurant and works as a courtesy to the customer, while waiting for the meal ," says Chef Manuel Coelho . " It is a delicacy , and the bottle of water that we take the table at no cost to the customer. "
Source : IG
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This article was translated by an automatic translation system, and was therefore not reviewed by people.