Clipping of news on Brazilian Culture, Law and Citizenship
09/25/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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The 3rd Civil Panel of the Court of Justice of the Federal District and the Territories ( TJDFT ) condemned a consumer to withdraw a complaint made against an institution of professional education and further indemnify it for R$ 9000 for him to abuse the right to complain. According to TJDFT , man will also have to pay the attorney fees , set at 10 % of the value of the conviction .
According to Justice , the company claimed that it has signed a contract to provide training services for travel graphic designer with man . The institution said that consumers attended classes , held the evidence was approved with an average of 8.5 and obtained certificate of completion .
After receiving the certificate , the man went to the institution to request a refund of the amount paid for the course , stating that the service was not satisfactory . The company refused to return and , owing to the refusal , the consumer searched the site and Procon Claim Here to give " bad references to the course ," according to TJDF . With this, the institution decided to bring a lawsuit calling for the withdrawal of the complaint and the payment of damages.
In his defense , the consumer said that advertising was misleading and of course there was not a satisfactory fulfillment of the contract . He claimed that he made the claim with Procon and Complain Here trying to warn other consumers about the services " offered addicts and defective ."
The judge overseeing the case accepted the request of the institution of education , taking into account that the man did not register any complaint during the course of the course , completed about three years. In addition , surveys of satisfaction with the course shows that students assigned participants mention " good or very good " in almost all items.
" It is clear that the complaint posted on Claim Here exceeded , and much, the limit is reasonable . Though the course has not been satisfactorily ( which does not seem to have happened ) , the Code of Consumer Protection does not cover the excess committed by defendant, " the judge said , according to the TJDFT . With the conviction, the man must withdraw the claim made on site Complain Here , under penalty of a daily fine of R $ 60 .
Source : Earth
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This article was translated by an automatic translation system, and was therefore not reviewed by people.