Clipping of news on Brazilian Culture, Law and Citizenship
06/09/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Establishments that violate the rules of NFP are fined complaints from consumers themselves
" The goal of Nota Fiscal Paulista is the whole business transaction is documented ." This statement is the program coordinator , Valdir Saviolli . The program operates through the distribution of awards and credits by the Treasury to consumers . Thus, these consumers ask for inclusion of CPF / CNPJ coupon tax , thus requiring merchants to issue vouchers sales .
Saviolli stated that " no issue of tax document brings harm to the consumer and also to the Farm , the non-payment of that tax ." Other violations are present refusal to indicate CPF / CNPJ , lack of electronic registration of the tax document , record or after the legal deadline Registration with different value of the purchase in the Department of Finance . How reminds Program Coordinator , " any such breaches involving harm to anyone seeking credits and participation in the sweepstakes ."
To ensure compliance with the program rules Nota Fiscal Paulista , since 2011 , six batches of electronic shops assessments have been conducted by tax authorities and the Procon - SP . The last batch was issued in June, when 986 were issued notices of violation against 702 suppliers , resulting in 5,542 complaints from consumers . Each report prepared may contain more than one offense , and each facility may receive more than one assessment.
To take account of consumer complaints , which have the right to complain in the NFP site and request their credit , the activity of investigation and assessment of suppliers is commonplace . The breach of the rules of the program totaled 22,955 assessments, from the analysis of 159 869 charges . " The Procon - SP signed an agreement with the Department of Finance, and today the monitoring is done both by the Treasury as tax Procon. Regarding the division of labor , the farm has a larger team and works by analyzing complaints ; Procon - judging processes , "explains CEO Procon - SP , Paul Arthur Goes .
Providers assessed are notified by mail and have 30 days from receipt of the citation to pay the fine of 100 UFESPs ( Fiscal Units of the State of São Paulo ) , equivalent to R $ 1,937 today for tax document with irregularity - ensuring value reduction , which can reach 80 % - or present a defense .
how to complain
The consumer may file a complaint of suppliers who do not comply with the rules of the program Nota Fiscal Paulista . On the website of the program, access your account by entering CPF and password . In the menu , the option "complaint " go on " Register " and enter your reason : 1 ) not issued tax document , 2) refused to indicate my CPF / CNPJ the tax document , 3) did not record the document tax on the Department of Finance ; 4 ) recorded the tax document , but with different value ; 5 ) difficult to issue the tax document with my CPF / CNPJ or not induced me to request it .
Then tell CNPJ -premises or corporate / trade name of the supplier and attach a copy of proof that there was one transaction. The trade will be communicated to all the data in this complaint. The deadline for registration of the complaint is the 15th of the second month following the acquisition .
The consumer automatically receives credits against the tax document issued not issued without their CPF / CNPJ , registered or not registered with the wrong value . The credit will be refunded to the consumer , taking into account the average credit in the month of acquisition, applied to the value of your purchase , but will not count for sweepstakes conducted .
Source : Procon SP
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This article was translated by an automatic translation system, and was therefore not reviewed by people.