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Procon launches booklet with guidelines for the 2014 World Cup

04/09/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 

 



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Procon launches booklet with guidelines for the 2014 World Cup
Aiming to guide consumers interested in watching the games of the 2014 World Cup , Procon released a booklet on their website ( www.procon.campinas.sp.gov.br ) that clarifies doubts and calls attention to the rules specific event. The Cup will be played between June 12 and July 13 of next year in 12 host cities of Brazil .

 
First, the Procon clarifies that the sale of admission involves three phases . " There are a number of rules that must be observed carefully so there are no misunderstandings and the consumer will have financial loss ," says the director of Procon Campinas , Lucia Helena Magalhães . " Therefore , one should carefully read the rules and be alert to what she has or has not right before and after the purchase ."

The first phase , which began on August 20 and ends on October 10 , is the period in which the consumer must register on the FIFA website
( http://pt.fifa.com/index.html?language=pt ) . "On this record , although the person inform your personal data , and even the bank documents and the name of your guests - the people who will play with it , the consumer is not buying tickets , it is only applying for draw will be done in the second phase , between October 11 and November 4 , "she explains .

 
Upon registration , the consumer should be warned that the tickets are divided into four categories , and he will have to choose one. These categories are divided by the location of the seat in the stadium , which determine the value of the ticket .

 
In the third phase , ranging from 5 to 28 November, the consumer who has been drawn in the previous phase will have the value set by the ticket deducted from your credit card or form of payment indicated .

 
Half price
Entitled to half-price student and Bolsa Família beneficiaries who could watch games in category 4 . And seniors , who besides paying half price , will be able to choose between one of four categories . But everyone must prove effectively if they are framed in conditions , with the presentation of documentation when entering the stadium .

Minors will also have to provide proof of identity , either passport , ID or social security number . " The adult can buy a ticket with your number , but will have to provide , in time, the child document and update your account registration , the FIFA website , because they will be prompted to enter the game ," said the director .

 
resale
According to the rules , the consumer can not pass , resell , market anyway , or even donate the ticket, without the consent of FIFA .

cancellation
The cancellation can be done , but will incur an administration fee / fine that will vary in value depending on the period in which it is requested . In case of cancellation up to four days after confirmation of ticket purchase , the consumer will have to pay 10 % of the purchase price . Among Quartro and seven days after the draw , the discount will be 20 % of the package, and up to 48 hours before departure , the discount increases to 30 % .

products
Products with reference to the 2014 World Cup , such as shirts , ball caps with Fuleco - mascot of the event - slipper and backpacking , among others , are patented . Therefore, the Procon guides the consumer does not purchase pirated products , why not have the invoice, source documentation , etc. INMETRO certification , which guarantees the safety of your purchase.

Consumers with questions may also consult the Guide for the Fan Buy Tickets at FIFA website or contact the Center Tickets at Fifa 0300 021 2014 ( Residents in Brazil ) or +41 ( 0 ) 445-831
-000 ( Residents outside of Brazil ) .


Source : Procon Campinas

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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