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World Cup 2014: Primer on rights Protest guides fans during the event

08/20/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

 



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Tickets go on sale on Tuesday at FIFA website

Federation says that the online system has been strengthened to prevent problems occurring in the Confederations Cup

Tickets can be delivered to the address indicated by supporter, says Fifa Photo: Ivo Gonzalez / O Globo

RIO - On the same day that FIFA begins ticket sales for the World Cup 2014, the Protest - Consumers Association and the Brazilian Association of Ombudsmen and Ombudsman (ABO) launch a booklet with guidelines on the rights of the fans. The online publication offers objective advice about buying tickets and other products, in addition to hiring services for the global event.

As of June 12, 2014, when the games begin, the country receives around 600 000 foreign tourists. And three million Brazilians will move between the 12 host cities and other tourist centers. "Who will come out, the booklet presents a bit of local culture in Brazil section from A to Z," says the Protest.

Care supply, car rental, currency exchange, credit card, web hosting, purchase tickets, airline tickets, mobile and transport are some of the topics covered in the booklet of the 2014 World Cup. There is also information about whom to contact in case of problems.

Tickets for the 2014 World Cup went on sale at 7 am on Tuesday. The sale is only being held by the FIFA website and those interested will have to create a user account on the portal of the federation. Will go on sale in this first phase which ends on October 10, about 1 million tickets - 300 000 being unique to Brazilians. Prices range from R$ 30 to R$ 1,980, depending on the location of the seats and the stage of the game.

After the problems of system overload online and difficulties for the removal of entries from the fans at the Confederations Cup, FIFA changed the scheme to sell the games, enhancing the online system and changing deadlines and locations for delivery of tickets.

According to the marketing director of the entity, Thierry Weild, fans will have a month and a half to make the request of the tickets and then there will be a random drawing. With that, "everyone has the same chance," he explained. When you register on the FIFA website, fans will indicate the game and the category of seat you want.

Weild also stressed during a press conference on Monday, in São Paulo, the online system has been enhanced to support the traffic. "We did test after test and are quiet. We'll have to see, however, behaves like Brazil, "said Weild.

Fan may receive ticket home

FIFA also announced that it will open more local distribution of tickets. These distribution centers will also be open early, from April 15. There is also the possibility that the delivery points are placed at airports.

Another novelty will be the delivery of the tickets to the address chosen by the fans. According to Thierry Weild, in this case, the holder of the purchase will have to indicate at time of booking tickets on the site of interest in receiving the tickets at home. At the time the purchase is realized after October 10, fans will confirm this preference. People who are entitled to half-price tickets (seniors, students and beneficiaries of Bolsa Família), however, can not make that choice.

The second phase of sales will occur from 8 December 2013 to 30 January 2014. From April 15 to July 13 next year, you can buy tickets last minute, according to the search order.
The timing of sales and fan guide are available on the FIFA website.



Source: The Globe - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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