Clipping of news on Brazilian Culture, Law and Citizenship
08/09/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The numbers of ecommerce grow on average 40% each year in Brazil
DAY
Rio - The numbers of ecommerce grow on average 40% each year in Brazil. There are already 43 million Brazilians who make purchases online. Last year alone, retail stores online turnover of R $ 22.5 billion. The forecast for the Father's Day is to be reached £ 1 billion of spending through the web. Internet shopping is more comfortable, and find prices, offers and promotions, without leaving home, it is quite tempting.
But is that the consumer is protected in this new consumer relationship? What guarantee does the consumer if your purchase generate some kind of problem? If the deadline is not respected? And if your product comes defective, with whom and where to complain? For these and other reasons, we Procon Carioca instituted electronic surveillance to verify that the sale sites are fulfilling the rules of Defense and Consumer Protection, especially those established in Decree 7962, March 2013.
There are 10 main items required on the websites of the companies of e-commerce. DUNS number of the company; physical address; respect the right of retraction, allowing the consumer to withdraw from the purchase within seven days, the stock quantity information for promotions etc.. All such information should be highlighted on the main address that Internet access.
Already collective sales sites also targeted electronic surveillance Procon Carioca, which should inform the minimum amount of consumers for the realization of the contract; term supply for use by the consumer and supplier identification responsible for site and product supplier or service offered.
Internet shopping is a victory for all consumers, and Procon Carioca electronically monitors these virtual stores.
Municipal Secretary of Consumer Affairs and Coordinator of Procon Carioca
Source: The Day - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.