Clipping of news on Brazilian Culture, Law and Citizenship
07/19/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Entities consumer protection agency say they did not take into account suggestions made during the public consultation
MEP says it will call a hearing to provide clarifications and enhance regulatory text
Stairs. Airports such as Guarulhos, São Paulo, will need to provide structure mobility for passengers with special needs Son Michel / Michel Son
BRASILIA. The organs of consumer sees with concern the new rules of air transportation accessibility, which enter into force in January 2014, and complain that they were heard by the National Civil Aviation Agency (ANAC). The suggestions forwarded to the regulator by the authorities, during the discussion of regulation, were not accepted and no explanations by ANAC.
The Congresswoman Mara Gabrili (PSDB-SP), who is quadriplegic and has to have gone through various disorders in air travel, also participated in the process and says "outraged" with the new rules. She said it would try to convene a public hearing that the agency provide clarifications and enhance the text. Mara is part of the parliamentary front in defense of disabled people.
The biggest fear is that people with disabilities can not pick up or pass through embarrassing situations because there will be no seat reservation in the first three rows to accommodate them. Priority passengers can be accommodated in the bottom of the aircraft, in areas close to the restrooms or emergency exits.
- You are part of the discussion process, send suggestions and they are not accepted. ANAC no explanation. Reply because contributions are not accepted is important to encourage participation by society - complained the Technical Advisor of Procon, Patricia Dias.
One of the main complaints with respect to at least 48 hours of flight time for the user to enter the company and the type of disability may be entitled to special care. The requirement contained in the old rule and was maintained. The Protest was recommended to Anac reduce this period to meet emergencies, but not answered.
- Our expectation was that this period was reduced - said Maria Ines Dolci, coordinator of Institutional Protest.
Ms Mara Gabrili adds that major airports need to be prepared to do the boarding of a passenger with limited mobility within an hour:
- This term advance made sense 30 years ago, when people with disabilities are not left the house.
The possibility given to companies to accommodate people with special needs in the bottom plane also worries Mrs. According to her, in his case, beyond embarrassing, the alternative is not feasible.
- Imagine me being charged by the trunks and legs, crossing the whole plane? - Asked Mrs.
The Procon-SP had suggested that Anac require a specific channel for that of special needs patients could detail the type of disability, in order to avoid problems at check-in but were not met. The organization also recommended that the agency require companies aid not only during embarkation, disembarkation and baggage back, but also in the later stages, even within airports.
- Today, we have only help to be taken to the departure lounge. If we need to go to the bathroom or buy a soda, for example, we have to ask for help - said the president of the Brazilian Association for Valuing People with Disabilities (Avape), Carlos Ferrari, who is blind.
He said that the standard is vague: not clear, for example, that a visually impaired person must have an escort. Also no solution for other types of disabilities, such as deafness.
Among the advances, consumer protection agencies cite the need for elevators, which are being offered by airports to facilitate boarding and disembarking of persons with disabilities. Another positive point is the ban on arms charge people for the sake of dignity, told Mrs.
When contacted, a spokesperson of ANAC informed that the new rules were put into public consultation in September last year, and there was stakeholder involvement. The agency also does not intend to change the text.
"There we filed this need. The air operator will accommodate the bearer of special need in the most appropriate, depending on the configuration of the aircraft, prioritizing the nearest locations of exits, and not the last places expressly "Anac said in a statement. The agency adds that "depending on the number of special needs patients in flight, it is not possible for everyone to settle in the first rows, and predict landings using front and rear doors for landing."
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This article was translated by an automatic translation system, and was therefore not reviewed by people.