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70% of Brazilians want to change broadband provider

07/19/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.


 




A survey found that seven in ten broadband users want to change carriers in Brazil. The study, conducted by CVA Solutions, evaluated 38 industries and service industry in Brazil. All fields evaluated to broadband Internet received the second worst rating by respondents, 5.94, on a scale of 0 to 10.

The main complaint among users is the low connection speed in the country The worst sector evaluated in the study are the mobile operators, which had an average score of 5.86. The microwave industry received the highest score among the 6000 respondents to the survey, 8.87.

A study of E.life, released in March, found that telephone and internet services are among the most demanded by consumers on Twitter.

The main reasons for dissatisfaction with internet and phone providers mentioned 12,227 times, were low transmission speed, service out of breath, difficulty canceling subscriptions and attendance problems.

* With information from the Portal NoVarejo



Source: UOL - Modern Consumer

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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