Clipping of news on Brazilian Culture, Law and Citizenship
07/22/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Recently, a mobile operator was ordered to send the phone bills from husband to wife, upon request, which cousou numerous fights and disruption of the couple. The husband claimed he had a phone line mailing address at an aunt's house, just to preserve your privacy. However, his wife contacted the operator and asked his bills, receiving e-mail documents.
Notably, a breach of the confidentiality of the data and hence the privacy and intimacy that consumer therefore independent of any question, the fact is that anyone can receive data from third parties without authorization of this, even if it is the spouse.
The privacy in consumer relations generates a constant concern among legal scholars and large consumers. It was on the computer, this issue is further complicated because the Internet provides a plethora of information access and stored, and the biggest concern, besides the fraud, the confidentiality of such data. In this sense, the supplier's liability is objective, ie, independent of this have acted with intent or fault (negligence, recklessness or malpractice). There are analyzed the subjective issues, which depend on the attitude of the vendor, simply be a link between the damage generated consumer and consumer relationship established between these parties.
In addition to any damages that the consumer has suffered, it is certainly also the conviction for moral damages, resulting from the violation of the right to privacy and intimacy of the consumer by the supplier.
Another issue related to privacy and confidentiality of data relates to the famous lists of customers (mailing lists). Consumer data are sold to other suppliers, often the weight of gold, without the consumer is aware of it, much less authorized. Who has not received an e-mail, or even a mail merge, without knowing how that person has your data? I guess that happens to all of us every day - the famous spam.
Such transactions are prohibited by the Code of Consumer Protection, for consumer data can not be provided with or without charge, to anyone without proper authorization.
It is up to the consumer when the enrolling sites, check the privacy policies and that there are no implicit consent. It is not enough that the supplier may give that customer data, but gives the consumer an idea of who you're dealing with.
Anyway, it is important that consumers know that the marketing of your data without authorization is illegal, subjecting the vendor to penalties, especially the damage. Keep an eye!
Source: The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.