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Consumer says he found in larval and web product to prepare cakes

07/11/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.



 


Despite the 'found', with product expiration date on the day.
Company got in touch with the customer to collect a sample.

A resident of Itanagar, on the coast of São Paulo, claims to have found a larva inside the packaging of a mass ready for cake brand Dona Benta. Luiz Felipe Amaral bought the product in a supermarket in the city, and opening to prepare the cake, saw the larva and several webs inside the packaging. Felipe said he called the Service Consumer, but could not talk to anyone at first.

Product with a maturity date of day
(Photo: Luiz Felipe Amaral / VC G1) According to the consumer, the larva was found even before the product begins to be used. "So I opened the larva and saw a nest she should have done. I tried calling the company, but could not. I put the dough in a bowl to see if they saw anything else, but found nothing. I found it strange, because the product was in the expiration date. The mass is kept at home if the company wants to analyze it, "says Felipe.

In a statement, the company J. Macedo, Dona Benta owns the brand, said he regretted the incident and inform the consumer who contacted to schedule the removal of the product and so proceed with the analysis and clarification of facts. According to the note, it was suggested to the consumer that the product was exchanged for another line item.



Source: G1 - News

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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