Clipping of news on Brazilian Culture, Law and Citizenship
07/11/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Established in February of this year, the Department of Consumer Protection and Defense, whose authority Procon, intensified monitoring work in the State of Rio In just five months were dispatched 572 notices of violation.
The irregularities were identified through operations in supermarkets, restaurants, shops and bus companies. Complaints made by calling 151 also helped folder state to fine shops and businesses. In the first half of 2013 were held 77 stocks survey.
Service centers help citizens
In its 11th edition, the operation of Russian Roulette, for example, has fined 55 bus companies. In total, 526 vehicles were banned. Of these, 391 cars have been released after new survey.
Consumers are also seen in the seven stations in the state of Procon (Help Street, Central Brazil, Cantagalo, Bangu, São João de Meriti, Niterói and São Gonçalo). Also, trading between consumers and business can be done through the 'Expressinho', another service offered by the municipality. Only in the months of April and May 28,153 calls have been completed.
Studied area resident, Marcelo Coelho, 48, enlisted in the service to resolve disputes in its bill.
"The service was responsive. I already solve my problem, "said Marcelo.
Source: AIB News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.