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Stalls Meet the rights of bank customers and private schools

07/11/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 


 




Banks should inform consumers about alternatives to paying bills
Schools must reset the day without class

RIO - The major unions in the country decided to make a national strike on Thursday. In Rio, buses, trains, subways and ferries will operate normally. Already banks, with the exception of service, self-service will suspend the activities of the agencies. The Teachers Union of the City and Region of Rio (Sinpro) also called the category for passeta with output of Candelaria at 15h. Given this, what are the rights of consumers who need to pay bills or do not have anyone to leave the child in the period in which the school is closed?
 
According to Selma Amaral, Director of Customer Procon-SP, banks have to offer, through the internet or ombudsman, information to clients about alternatives to paying bills:

- People can not afford the interest for delay. Therefore, banks must inform customers about the possibility of making payments and ATM withdrawals, online or in correspondent banking.

Failing to use any other means of payment, the consumer can not afford charges for late payment.

Viviane Fagundes, who has a daughter enrolled in private nursery Be Happy in Vila Isabel, was outraged to learn that the activities will be suspended during the general strike. She can not miss work, and has no one to leave the child. For this reason, you must pay overtime to employed to arrive early and take care of the small.
- Not that I consider the strike absurd, but in the private sphere negotiations are made and contracts signed. And I'm honoring the contract. Paid on the day of R $ 1,568 monthly. Thus, why strike? - Asks the mother.

The administration's Nursery Be Happy explained that, before the convening of the teachers Sinpro, ran out of options and had to suspend service to students. However, no guarantee that the day class will be compensated with educational activities that will be scheduled for a weekend.

In the case of kindergartens and private schools, Selma assesses that the institutions should find an alternative to get kids, even with the lack of teachers. Otherwise, there will be as breach of contract, the contractor is entitled to have this day restored somehow or even earn discount on tuition. However, the director of Procon discourages the pursuit of this second alternative:

- In this particular case, the discount will not meet the needs of parents and students. The ideal is to compensate in attendance. When the course has a syllabus, naturally there will be a recovery, as there are a load of lessons to be fulfilled. Parents need to have a little patience because it is a case of exceptionalism.

The Association of Private Schools of Rio (Sinep) said through a spokesperson, the decision to join or not to strike and possible subsidence day stoppage of tuition students is the responsibility of each school, because there is no general guidance.

The major unions in the country have decided to make a national strike on Thursday. Besides CUT and Union Force, will participate in the protests UGT, CTB and New Central, CSP-Conlutas and CGTB. The central demand changes in the economic policy of the federal government to combat inflation, the end of welfare factor, reduction of working hours to 40 hours and regulation of outsourcing, among others.
Also participate in the protest Workers Movement (MST), which intends to fill highways within the country in favor of agrarian reform and against the tolls.

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Source: The Globe - Online

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