Clipping of news on Brazilian Culture, Law and Citizenship
10/07/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Anatel wants Telefonica improve your telephone service
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RIO - The National Telecommunications Agency has extended the deadline for Telefonica decrease the amount of disruption to your telephone service and affected users in the state of São Paulo. The deadline for compliance, which contained 31 July this year, was extended by nine months, up to April 30, 2014, according to a new injunction order issued by the regulator this week. If the goal is not met, Telefonica will pay a fine of up to R$ 20 million.
Through its advisory, the FCC argued that the extension of the period it is not "give off" to the operator. The regulator argues that the measure aims to ensure that the company will continue to implement improvements in their telephone service.
"The deadline for the next nine months (08.01.2013 to 04.31.2014) means that, for that period, the licensee must maintain improvement actions imposed the injunction earlier, reducing outages and improving quality service ", says Anatel. According to the agency, there have been 23% decrease in the number of interruptions and 36% in users affected by Telefonica in Sao Paulo, comparing the period 1/7/2011 to 30/6/2012 with projected data for 1/8 / 2012 to 07.30.2013.
Sought for comment, Telefonica has not yet manifested.
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Source: The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.