Clipping of news on Brazilian Culture, Law and Citizenship
03/07/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
According to the Ministry of Tourism, the service or package trip is canceled without the permission of the consumer, it must resort to state Procon Photo: Hans Von Manteuffel / O Globo
The Brazilian Association of Travel Agencies (Abav) estimates that 5.7 million Brazilians hired the services of agencies in 2012. For this year, the expectation is that the entity's sales increase over 10%. Faced with such demand, the Ministry of Tourism draws consumers' attention to some precautions that must be taken before, during and after the trip.
The first is to check whether the company listed in Cadastur, system registry of individuals and legal entities of the Ministry that brings together tourism service providers that operate legally.
Another caution is that one should have check with the agency if the sightseeing during the trip are included in the package will be hired or charged separately. The consumer should also ask in advance the booking confirmation document from the hotel, debit note or receipt of invoice hosting, marking seats early, the script and schedule the trip.
The Ministry also warns about the fact that in case of cancellation of the service or package tour, without client authorization, it may trigger the Procon your state, since the practice violates the Code of Consumer Protection.
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Source: Extra - online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.