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How to avoid surprises in the mobile account after a trip

02/07/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 



Packages reduce the cost of calls, SMS or data usage. Off fees are too expensive

Disable mobile data is indicated to avoid constant updating internet, which can generate spending out of schedule by the consumer

Wi-Fi and voice services via internet options are considered more efficient and economical

RIO - Turn home, send text message, send emails, update pages on social networks or accessing other sites are typical actions of everyday life for most people, but that can get expensive for those who do not arrange before placing hit the road this holiday. So, on the second day of the series "Without stress on vacation," the site CONSUMER, GLOBE, experts give tips on how to avoid surprises back home in terms of spending on communication.
 
For those who travel within Brazil or abroad, spending could rise considerably. Besides the costs with DDD and IDD calls, usually more expensive than the local users of mobile phone are subject to roaming charges, because they use the telephone service outside the geographical locality where they are registered. Who is out of the country is subject to pay also called displacement rate for each call received abroad. This value is calculated per minute and its cost can be even higher than the roaming rate. And this is one of the major pitfalls of travel.

- For travel within Brazil, there are no major surprises. In general, there are no charges towering, big scares in the bill - said Eduardo Tude, president of telecommunications consultancy Teleco. - The problem is abroad and principalmemte with phone calls, with spending on voice, because the customer pays for calls made and received by, which focuses on the rate of displacement.

In the case of voice communication, loose minute conversation with the Brazil of European countries (except Portugal), Asia, Oceania and the Middle East could exceed R $ 11. The United States, the value drops to about R $ 6. Valley remembers that time of the call usually starts counting from the moment the user presses send. That is, the charge is equal to speaking ten seconds or a minute. To avoid surprises, most carriers prompts the customer to contact us before or during travel to free international roaming. Moreover, they offer voice packets that significantly reduce the cost of the minute.

SMS is a communication option more affordable for the trip. Receiving text messages is usually free, which lets find out what is going on at home without paying for it. Sending texts costs considerably less than a voice call: depending on the carrier, the value can go from R $ 0.79 to R $ 1.87.
But the use of internet on mobile is much more expensive. MB A loose, ie outside of a data packet to travel, can leave at R $ 35.47. Of course, Hi, TIM and Vivo offer special plans which, like the voice, which have tariffs much more into account than the loose, the MB may come out, for example, $ 1.99. Some operators provide closed by day values, other packages may be used over a month.
Tude warns that cell phones do updates automatically. Therefore recommends that the traveler disable data usage:

- Where disable varies from phone to phone. This option is usually available in configurations. The person should then disable the icon of mobile data, mobile data roaming or not to be surprised as to the amount of data downloaded.
According to Hi with 10 MB client may, for example, choose one of the following options: send or receive up to 100 emails without attachment, watch a video of up to five minutes on YouTube, making up to 20 updates with photos in networks social download up two songs on your phone, see up to ten pages of news.

According to the vice president of marketing and sales solutions company telecom WeDo, Barbara Gurjão, roaming is always the worst option for users hardened in international voyages or with minimal technical knowledge. Tourists are the European countries and the U.S. have available, she recalls, prepaid cards for long distance calls.

- You pay $ 10 to speak for several minutes. It is the ideal solution if you need to talk with Brazil, for sale on every corner these countries - recommends executive.
But prepaid cards are meant to be used in public telephones. For those who need more mobility, it is interesting to buy a SIM card from a local carrier, at least to make calls within that country. Have to talk to the family in Brazil by phone, it is best to use VoIP applications (voice over IP), such as Skype, or instant messaging, like WhatsApp, indicates Barbara. IPhone and iPad owners also have the option of Facetime, video chat via data with other users of Apple devices.

- What does not make sense to pay for 3G roaming, which is expensive, it is very important to seek Wi-Fi free to use these applications. Fortunately, they are everywhere in the U.S. and Europe, in cafes, restaurants, shops etc.. So staying in a hotel that offers Wi-Fi is also key - advises Barbara.

Skype, for example, you can talk for free with other users of the service or pay to connect directly to phones and mobiles anywhere in the world. Sixty minutes to talk to the family in Brazil, for example, cost only $ 4 (for fixed) and R $ 20 (for mobile phones). SMS costs $ 0.45. The tariffs are available in complete link http://www.skype.com/pt-br/rates/

Skype is available for free download on computers (Windows, Mac and Linux) and, like WhatsApp for Android phones and tablets, iOS (iPhone and iPad), Symbian and BlackBerry.

Buying a prepaid chip location is also inexpensive solution for those who want to access the internet on mobile roaming without recourse. In the U.S. for example, there are even options chips prepaid 4G connectivity. But you need to take unlocked handsets.
To clarify the main customer questions, the four major mobile operators in the country - Vivo, Hi, TIM and Claro - pages are intended only for the issue of the costs and options for travel.

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Source: The Globe - Online

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