Clipping of news on Brazilian Culture, Law and Citizenship
03/05/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Anatel punishes operator R $ 9.6 million. Research proves there is now knocked the links to raise earnings
Rio - The National Telecommunications Agency (Anatel) said Monday that it fined the mobile operator TIM R $ 9.6 million for the shoddy cell phone service. The punishment is the result of the process that found suspicion that the company caused dropped calls from their clients to raise earnings calls.
Research has shown that the operator violated regulations imposing minimum quality standards in the provision of cellular service, and standards of the Code of Consumer Protection. The company can appeal the decision.
The FCC also said that it is not possible to conclude that the operator would purposely dropping calls customer Infinity plan, in which the user pays for the call and not by call minutes.
INFINITY: GREAT FALLS
The case is being reviewed by the regulatory agency since August 2012, when an inspection report indicated that the dropped calls Infinity plan were four times higher than other carrier's plans.
According to the statement of Anatel, "it is not possible to conclude that TIM would be giving users discriminatory treatment plan Infinity prepaid". According to the operator, Anatel's decision "knocks unreported allegations" and confirms the fact that the phone company has always demonstrated transparency and cooperation with the agency.
Source: The Day - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.