Clipping of news on Brazilian Culture, Law and Citizenship
27/05/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Music fan, journalist Vanessa Thees, 22, counts as convenience fees spent to purchase tickets to five shows, which witnessed since August 2012. She is surprised to see the result of the sum: R $ 195. This value does not include the delivery of inputs at home or entitle him to any "convenience" special. The legal director of the Procon-RJ, Marcelo Moura, explains that companies can charge a fee but must obey a number of rules.
- The collection is limited to 10% of the entry, including the delivery fee, and must facilitate access to the entrance. In addition, the sale by telephone and internet and posts sales should happen at the same time.
The law provides that when the sale start before the internet, must be booked a minimum of 25% of ticket sales outlets.
In practice, it does not always work well. Ticket sales from the Brazilian national team's friendly against England, which began last Wednesday, is one of the examples controversial. Even paying 15% more of the value of the tickets, fans will need to remove the ticket outlets.
Vanessa says she would like to buy at the box office, but fears losing the chance.
- I'm the hostage exchange, because I'm afraid that the tickets sell out. Only with them, have enough to buy a ticket for the Rock in Rio, for example.
In this situation, the advice of Daniel Mendes Santana, lawyer of the Brazilian Institute of Consumer Protection, is that consumers seek Procon or, in the latter case, the Small Claims Court:
- This is misappropriation, abuse is corporate.
In a statement, FutebolCard, which sells the tickets from the friendly selection, reported that "practices a market rate of between 10% and 20% in collecting the convenience fee." The company also reported that "about 50% of total tickets for the friendly will be sold by the site."
The Ingresso.com was contacted, but chose not to rule on the matter. The other companies were found not to comment on it.
Out of River
Daniel Mendes Santana, attorney Idec, clarifies that the State Law 6321 refers only to events that take place in Rio de Janeiro. Therefore, the production of Lollapalooza could charge rates above 10% allowed here.
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Source: Extra - online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.