Clipping of news on Brazilian Culture, Law and Citizenship
21/05/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Go out to dinner, traveling, giving chocolates, flowers, celebrate at a nightclub, etc.. The options are varied for those who will celebrate Valentine's Day. But to date not generate headaches and no future complications, you must have some basic care when purchasing products or services. Protest The Consumers Association has put together some tips and guidance to those who will give your partner on June 12:
- If you buy a gift, the ideal is out now with the definition of what is sought, make it easier to compare prices and quality of products, and avoid impulse buying.
- Ensure the possibility of exchange in case of need, setting forth in writing on the invoice or product label that will accept return.
- If you choose to pay by credit card, the price should not be different from the cash payment. Merchants who accept checks can not impose term limit for opening of bank accounts to accept them. The deadline to complain of defects or flaws apparent and easily identifiable in non-durable products, is one month, and durable products for three months.
In online shopping
- It takes careful or unknown sites that offer prices well below market. Only shop at secure sites to make sure that the credit card data will not be captured and used in an unlawful manner and that the product will be delivered.
- Make sure the website contains the name and CNPJ of the enterprise, as well as the physical address and electronic. The site should also provide clear information on the characteristics of the product or service, price discrimination and additional costs such as delivery charges or insurance. It is important to assess the suitability of the company where you are making the purchase, referring complaints on social networks and organizations for consumer protection.
- If you choose the deals group buying sites, attention is crucial not to spoil the program or service contracted. Companies are required to report the minimum number of buyers for the contract to be valid and the time to use the offer. This item is important so that there is the risk of only being able to use the item after Valentine's Day. Also make sure that the discounts in bars, beauty salons, cinemas, do not imply discrimination against other customers.
- Purchases made online can be canceled within seven days of the signing of the contract or receipt of the product, and the consumer has the right to refund the amounts paid. The request to cancel the purchase must be made in writing. And it is the responsibility of companies to communicate to the carrier card to default of the customer and ask a refund.
Servings
- If you want to gift with flowers, remember that during this period the demand is intense, which raises the prices generally charged. It is recommended to compare the prices of some florists, flower species and arrangement, set before buying. Order it in writing: type of flowers or arrangement, time, location and message. Request delivery confirmation and requires the invoice or receipt. If the order is made by the internet, choose the site in which they can check prices, delivery times and arrangements, including printing the request.
- For those who will celebrate in nightclub or restaurant remember that recovery of the cover charge can only occur if there is prior information and live music or other artistic expression at the site. The start time of the show should also be informed. The collection of the service (or tip) is optional. The fine for the loss of the leads is abusive. It is to establish an obligation to record and track all items consumed and should not be transferred to the consumer.
Source: UOL - Modern Consumer
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This article was translated by an automatic translation system, and was therefore not reviewed by people.