Clipping of news on Brazilian Culture, Law and Citizenship
24/04/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Major irregularities reported are lack of delivery of the product purchased and no solution of the problem
Altogether, there are already 275 trades with electronic problems identified by the national
RIO - Procon-SP announced on Monday a list of 71 shopping sites that should be avoided by consumers. In November last year, the organization had given the warning, disclosing a list with more than 200 addresses. Altogether, there are already 275 trades with electronic problems identified by Procon-SP. The major irregularities reported by consumers are the lack of delivery of the product purchased and not getting response from the company to solve the problem.
Access here the full list of sites to be avoided.
According to the CEO of Procon-SP, Paul Arthur Goes, these virtual providers are not located, including the tracking done in the database of organs such as the Commercial, Revenue and Registration BR, responsible for registering domain names in Brazil. This prevents the solution of the problem presented by the consumer by the agency.
To Goes, is worrisome proliferation of these email addresses malicious, which in some cases are still in the air harming consumers.
- We denounce the cases to the Police Department for the Protection of Citizenship (DPPC) and the Brazilian Internet Steering Committee (CGI), which controls the registration of domain names in Brazil, but most importantly the consumer Eque consult this list before closing a purchase by internet - said the executive director of the agency.
The director oversight of Procon-SP, Renan Ferraciolli, highlights the difficulty consumers obtain redress in cases of online shopping:
- It is very difficult to recover the amounts paid, so it is important for consumers to check the list and be wary when you find sites that only accept payment, for example, bank or who have only one cell phone number for contact. It is clear that a healthy market is not expected that the consumer has to be prevented in so many ways before making a purchase. After all, even the Code of Consumer talks in good faith harmony. But the fact is that today anyone harm consumers find the internet an environment very conducive to that.
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Source: The Globe - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.