Clipping of news on Brazilian Culture, Law and Citizenship
03/25/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
According to the prosecutor Guilherme Martins, the European Union adopted two week period and in Argentina, ten days are offered to consumers
Today, Brazil has seven days to return product purchased from a distance
Code of Consumer Affairs gives seven days to return purchases made online PHOTO: stock.xchng
RIO - The prosecutor Guilherme Martins, the Public Ministry of Rio (MP-RJ), suggested that the Brazilian consumer has a longer term than the current seven days to withdraw from the purchase made online. He was one of the panelists "in Information Security and Electronic Commerce" at a seminar on the challenges of the National Consumer Protection held on Friday by the National Public Defenders of Consumer Protection (CNDPCON).
Author of "Formation of contracts via iternet consumer electronics," among other books on the subject, Martins praised the decree on e-commerce announced on March 15 by the federal government determines that the disclosure of clearer information about products and mandatory creating a channel of customer service for companies selling online. They also should establish clear procedures for the exercise of the right of repentance.
- This decree is very positive. Regulating commerce while updating the Code of Consumer Protection is not approved - said the prosecutor, to whom the seven days of repentance for purchase via internet "is sometimes enough." - The European Union countries have adopted within 14 days. And to Argentina approved a ten-day period - Guilherme Martins said.
Legislation can
The theme ecommerce is handled in Bill 281/2012, in the Senate since August last year, which aims to improve the Consumer Defense Code (CDC) regarding internet. One of the aspects covered in the text is precisely how to make more practical and functional law of repentance.
Exactly one year ago the proposals were presented to the senators, in the form of bill, by a commission of jurists assembled specifically for the task, which was chaired by the Minister of the Superior Court of Justice (STJ) Benjamin Herman.
According to the lawyer Bruno Mirage, another expert on the subject also present at the seminar, the project is presented to the Senate legislation can be approved at this time.
- I think in terms of ecommerce is important to distinguish how it differs from the physical trade, not electronic. First, we must consider the vulnerability of the environment. Are not we all have that ability to handle it. So, you need to specialize the information and make it more practical and functional law of repentance. Another aspect that is expressed in the law relates to the privacy of data (consumer) an important and sensitive issue for consumers - informed.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.