Clipping of news on Brazilian Culture, Law and Citizenship
03/28/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
One of the changes is the shortest time to find suitcase and indemnify loss.
Changes will be discussed at a public hearing and proposals are accepted.
The board of the National Civil Aviation Agency (ANAC) has approved the holding of a public hearing to discuss changes in domestic and international air transportation of luggage. The approval took place last Tuesday (26).
Problems with increase in holiday bags (Photo:
Reproduction EPTV)
Among the major changes are the reduction of time to locate and compensate passengers with baggage lost luggage, standardizing the weight of baggage on international flights, the possibility of offering rates with reduced baggage allowance on international flights (except South and Central ) and the creation of allowance for passengers having their luggage misplaced.
Contributions may be sent until 18h of April 26, through electronic form available on the website of Anac. On April 22, there will also be a public hearing in person, Anac's headquarters in Brasilia.
After approval of the final text, the new rules will take effect after 90 days. The penalties for noncompliance with the provisions of resolution can vary from $ 20 thousand to $ 300 thousand.
The new proposal would update the Ordinance No. 676/2000 and the International Air Services Standards (NOSAI CT-011, CT-012, PT-005 and PT 024).
The definition of new measures took into account the provisions of the Brazilian Aeronautical Code, the Civil Code, the Montreal Convention of 1999 and the Consumer Protection Code, besides having in view the best international practices, according to Anac.
And lost luggage allowance
Under the proposal, the airline is replaced less time to locate lost luggage and pay compensation if they are not located. Currently, the company has 30 days to each of the steps, which should be reduced to 7 and 14 days, respectively.
Also created was the prediction that the company provides an allowance of about R4 300 passengers with lost luggage and be away from home for emergency spending. The aid shall be at least 100 SDR (Special Drawing Rights), a composite index of a basket of currencies used internationally and in international air transport.
Hand baggage
ANAC also proposes that the airline should allow a deductible of at least 5 kg as hand luggage per passenger, according to the technical and safety requirements. The company must clearly inform the limits of weight, size and number of volumes supported. Currently passengers can not carry more than 5kg of hand luggage.
Checked baggage allowance
On international flights, the baggage franchise was expanded and standardized in two volumes of 32kg. For domestic flights, the baggage allowance per passenger is at least 23 pounds for aircraft with over 30 seats, 18 kg for aircraft of 21 seats to 30 and 10 kg for aircraft with up to 20 seats. On flights to the Americas and South Central franchise was increased from 20 kg to 23kg.
When there is constant connection with domestic flights on the same contract of carriage, the higher deductibles will be valid. The airline will offer fares with reduced baggage allowance on international flights (except South and Central). With the diversification of prices and deductibles, the passenger will have more options to adjust the purchase according to your needs.
Information for passengers
The passenger will receive all the necessary information to choose the service, especially restrictions on the transport of luggage. The amount charged for excess baggage should be informed at the time of ticket purchase.
The agency intends to establish a quarterly monitoring of events and complaints related to misplacement, loss, damage and violation of baggage, based on information provided by carriers and in the demonstrations and complaints from passengers. From the monitoring of this information will be developed quality indicators of service performance luggage transportation, says Anac.
Source: G1 - News
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This article was translated by an automatic translation system, and was therefore not reviewed by people.