Clipping of news on Brazilian Culture, Law and Citizenship
05/04/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
At the end of the closing plenary of the seminar "The Age of Dialogue" participating companies have made a public commitment to the National Secretary of the Consumer (SENACOM).
The document signed ratified the institutional mission to respect the norms of protection and consumer protection in force in Brazil, recognized by the Brazilian government as an unprecedented step and very important for the whole society.
The following appointments are:
1 - Create and implement actions to meet the principles of consumerist legislation, in all its relationship channels with employees and consumers;
2 - Establish mechanisms and instruments to ensure appropriate and effective care;
3 - Ensure effective and immediate solution for conflicts of consumption in all service channels;
4 - Conduct studies and implement actions to reduce liabilities judicial and administrative proceedings before the Procons;
5 - Propose solution alternatives to judicial or administrative conflicts.
Captained by the Brazilian Association of Foreign Enterprise Client (ABRAREC) this key step in the chain of active market and for all of Brazilian society, integrating the participating companies have committed to the inclusion of their political commitments made herein.
Source: Uol - Modern Consumer
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This article was translated by an automatic translation system, and was therefore not reviewed by people.