Clipping of news on Brazilian Culture, Law and Citizenship
04/03/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
In 2012 the National Consumer Justice Ministry (Senacon / MJ) received 65 recall campaigns. Although the incidence is still concentrated in the vehicle industry (64.62%) and motorcycles (23.8%), products recall objects have been quite diverse. In the area of products (10.77%) stand out campaigns condoms, electrical circuit breakers, toiletries and blood collection tubes. In the area of food (1.54%) there was a recall of Easter eggs.
The information is part of the Recall Bulletin 2012, published on Monday (21/01) by Senacon / MJ. The agency, which coordinates the National Consumer Relations, monitors and enforces processes call and develops actions for prevention and suppression of consumption accidents.
The secretary of the National Consumer Juliana Pereira, highlights the importance of a quick and effective action by firms and the active participation of consumers to report to the competent authorities possible defects in products and services. "The completion of the recall campaign, but a legal duty of companies is demonstrating respect and transparency with consumers. It is a fundamental measure to prevent accidents consumption, "he explains.
The publication also shows an overview of the main activities of the National Consumer focused on the issue of health and safety of consumers, among them the issue of MJ Ordinance 487/2012, which deals with the communication of recall, and the launch of the National Recall of Rapid Alerts in 2012.
Campaign call - The Consumer Protection Code provides that in cases of defective products endangering the health and safety of consumers, the company should make a campaign calling for the defect is corrected. This procedure is known as recall and has no cost to consumers.
Source: Ministry of Justice Blog
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This article was translated by an automatic translation system, and was therefore not reviewed by people.