Clipping of news on Brazilian Culture, Law and Citizenship
08/03/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
The eight days of World Consumer Rights director general of Consumers International talks about the theme of this year's campaign
LONDON - Missing eight days to March 15, World Day of Consumer Rights, when hundreds of organizations and their members join together to celebrate the Consumers International (CI) and campaigns to further promote these rights. The director-general of the organization, Helen McCallum, estimates that this year's theme could not be more universal:
- We are asking for justice for consumers around the world. Even for the most dedicated activist demand that may seem insurmountable. But in reality, we find ourselves at a crossroads in the history of consumer protection, to the extent that governments around the world have begun to change agreements in the UN Guidelines on Consumer Protection.
Negotiations will have to deal with issues such as financial consumer protection, online privacy and energy. These themes were only a consideration when the Guidelines were last revised in 1997.
- That is why we are asking for 'Justice for Consumers Now', the theme of the celebration of World Day. And that is why soon disclose the results of our poll of the world around consumer protection legislation, warns Helen.
According to the director general of the organization, is also why the CI is committed to working this issue of Justice and Consumer Protection 2015.
- We want to help our member organizations to understand and defend the laws effective for consumers, while changes in demand internationally. This includes being present in the heart of the negotiations on the revision of the Guidelines, to ensure that the voice of consumers and their organizations is, heard and current sequence.
Guide directs actions worldwide
Starting this week, the CI and consumer organizations from around the world will be kicking off a series of activities, analysis and sensitization of consumers on issues such as justice and legal protection.
Another idea is to share the experiences that members of the organization have laws on the effects of poor consumer. To assist these organizations in promoting action on World Consumer Rights, CI launched a guide in Spanish. The organization encourages you to take the time to expose the real damage caused by "poor or nonexistent protection of consumers." To discuss about defective products that cause injury, public service providers who ignore complaints from the public and irresponsible loans granted by banks.
Check out the full guide by clicking here. The document is available in Spanish.
Protest contributed UN Guidelines
The Protest - Consumers Association is a Brazilian entities that entered the network of mobilization organized by CI. The entity contributed proposals for the UN Guidelines can better respond to consumer concerns. Check out:
- Lower taxes for essential services and basic foods;
- More protection for consumers in relation to supply and advertising of products and services for children and the elderly, especially in relation to food and financial services;
- Increased effectiveness and transparency of authorities, agencies and regulators in order to prevent conflict and suppress the actions of suppliers that are contrary to the rights of consumers through the application of administrative penalties with efficiency and speed;
Among the proposals that CI will present to the UN are: add a section to address e-commerce and digital products, as well as responsible marketing; provide access to essential goods and services as one of the legitimate needs of consumers, there is a recognition firmer consumer organizations, as well as the role they can play in policy formulation, and resolution of consumer disputes.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.