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World Consumer Day: Learn how to participate in activities sponsored by entities

03/14/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.



 


Check out the schedule and take time to answer your questions by March 15

State Public Defender gives special care to the population at Praça XV, from 10am to 15h on Wednesday

RIO - Several associations and organizations have prepared special activities to mark the World Consumer Day, celebrated on March 15. Are lectures, discussions, video, playbook, among others, with the goal of expanding access to information and consumer education.

In Rio, the State Public Defender performs at Praça XV, in front of the train of barges, special services to the population, from 10h to 15h on Wednesday. On occasion, the Center for Consumer Protection (Nudecon) will provide legal guidance on how to proceed in case of poor service delivery, unauthorized charges, delay in delivery of products, among other consumer complaints.

The Commission of Consumer Protection City Hall promotes on Friday, from 9:30 am, a public debate on the topic "Social media and consumer relations", which will be attended by experts to clarify and show the consumers the importâcia use of new means of complaint that are available, so they have a quick solution to their problems with companies and public bodies.

Already Procon Carioca organizes this Friday and Saturday, the second joint effort service, to bring consumers and companies to search for an agreement. This time, the meetings are scheduled for Saens Peña Square in Tijuca, from 10h to 16h.

The Protest - Consumers Association is launching video and booklet online "consumer Gotchas" to commemorate the birthday of the Consumer Defense Code (CDC), considered one of the best sets of laws already established in Brazil. "They are alert to avoid the tricks used in products and service offerings, and that can cause problems," says the organization. The booklet is available to be downloaded from the site www.proteste.org.br / booklets. And in the video produced by the entity are shown two situations in which the consumer has to be careful to avoid problems: buying food on sale at the expiration date is to win and the hiring of telecommunications services.

The Protest noted that, in two days, the bodies of the consumer around the world will draw attention to the more serious problems and disseminate the actual damages caused by the lack of protection of consumer rights. The association will send the document to the Department of Consumer Citizenship of the Ministry of Justice (Senacon / MJ) related sectors resistant to resolve complaints as utilities and financial area.

The Procon-SP, in turn, promotes the 15th lecture "Financial Guidance", which aims to show the consumer market functioning credit supply and its main problems, "such as lack of adequate information for the exercise of right of choice and the high interest rates in the country, as well as the various strategies used to attract and engage the consumer, "said the agency.

A chat for questions about telecommunications, banking, health plans and products, and dissemination of guidelines through its pages on social networks are some of the activities planned by the Brazilian Institute of Consumer Defense (IDEC) to celebrate March 15 . To register click here.

Programming Idec

Myth or Truth Shows

In partnership with the West Shopping Plaza, west of Sao Paulo, Idec organized an exhibition with a special selection of Myths and Truths about consumer relationship.

Location: West Shopping Plaza, 2nd floor walkway between Blocks A and B.

Date: from 11 to 17/3

Time: 10am to 22pm

Chat Consumer Day

Experts doubt Idec take consumer's online chat on the subjects most in claimed Idec. The chat will begin at 11 am, to answer questions from consumers on topics such as telecommunications, healthcare, banking products and services. Join!

Date: 15/3

Telecommunications at 11 am

Health Plans, at 13 hours

Banking, at 15 hours

Products, to 17 hours

Event at SESC Itaquera about child safety

Idec participates in an event sponsored by Inmetro in partnership with Abrinq and Safe Child on child safety. The initiative will feature fun activities, games, toys and distributing informational materials from participating institutions on the theme.

Location: Itaquera SESC, Sao Paulo

Address: Avenida Fernando do Espírito Santo Alves de Mattos, 1000

Date: 16/3

Time: 9am to 18h

Myths and Truths on Social Networks

During the week Idec promotes posts on Facebook and Twitter, Myths and Truths about consumer problems. Enjoy and share the page Idec.

Date: from 11 to 15/3

Idec takes questions live on Radio Globo

Experts Idec take questions from listeners of Radio Globo Morning program on the globe, from 10.30, on the topics most demanded by consumers:

Check out the day and the topics that will be addressed:

13/3 Telecommunications, Veridiana Alimonti, lawyer Idec telecommunications expert;

14/5 Financial Maria Elisa Novais, manager of legal Idec;

15/5 Health Plans, Joanna Cruz, an attorney Idec and experts in the field.

Programming Procon-SP

Capital Schedule

Days 11 to 15 (Monday to Friday)

Procon Mobile will be at the bus terminal with a Jabaquara doórgão staff available to provide care, guidance and open complaints, and distribute informational material related to consumption.

Location: Terminal Metropolitan Jabaquara

Time: 9am to 16h

Day 15 (Friday)

Presentation of "Animated Library" with the puppet theater that tells stories of everyday life to explain in an easy and fun consumer rights. This is an area where the itinerant public has access to books, games and educational material on consumer rights, consumer awareness and citizenship, including the puppet theater.

Location: St. Paul Library, located at Av Cruzeiro do Sul, 2630 - Youth Park - Santana - São Paulo - SP

Time: 10am to 12pm

Lecture - Financial Guidance that aims to reveal the workings of the market supply of credit and its major problems, such as lack of adequate information for the exercise of the right of choice and the responsible use of credit by consumers and the high interest rates charged on country as well as the various strategies used to attract and engage consumers.

Location: St. Paul Library, located at Av Cruzeiro do Sul, 2630 - Youth Park - Santana - São Paulo - SP

Time: 14.30 to 16.30 


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