Clipping of news on Brazilian Culture, Law and Citizenship
02/14/2013
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Project creates center 24 hours for consumers to register and no longer receive telemarketing calls
Rio - Connections drawbacks of telemarketers pushing products and services for consumers have their days numbered. Nearing completion in the House of Representatives, the Bill 4.508/12 creates rules for companies in the industry do not disturb customers.
Photo: Alexandre Vieira / Agency Day
Establishing rules and punishments, the initiative of Congressman Fábio Faria (PSD-RN) provides for the creation of a central entries, and may be accessed by phone or internet. There, consumers can register to stop receiving calls advertising.
The core shall be started until 90 days after the law comes into force and will operate 24 hours a day. After the consumer to register the phone number, the block should occur no more than an hour.
Another practice that is a source of frequent complaints was also included in the law: the connections are made on weekends and holidays at inappropriate hours. From daaprovação project, shall be allowed only calls Monday through Friday, from 9 to 18 hours, calls are prohibited on weekends and holidays.
In some states it is possible to block the ads, but not yet had created a federal law on the subject. In São Paulo, for example, already has a law on the subject since 2008, the registration is done by Procon.
Companies that break the law will be fined £ 10 000 for each call made.
Numbers need to be identified
It is forbidden to use system that prevents the numbers of telemarketers are identified. They may not be made collect calls and calls that result in charges for the consumer.
Besides Mumbai, there is record locking in Rio Grande do Sul, Mato Grosso do Sul, Paraná, Espírito Santo, Rio Grande do Norte, Paraíba and DF.
Another bill that restricts telemarketing is the PL 585/11, allowing the consumer to block text messages with advertising content. The two bills will be considered by committees of Consumer Affairs, Science and Technology, Communication and Computing and the Constitution, Justice and Citizenship.
Source: The Day - Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.