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Ten airports, including Galleon, have strengthened supervision and attendance at Carnival

02/07/2013

This article was translated by an automatic translation system, and was therefore not reviewed by people.



 


Infraero estimated 11.5% increase in movement compared to the same holiday in 2012
BRASILIA - To avoid inconvenience at airports during the carnival, the government decided to strengthen the inspection teams in ten terminals, considered the busiest this time of year. Will target the action of the National Civil Aviation Agency (ANAC) airports Galleon, Santos Dumont, Congonhas, Guarulhos, Brasília, Confins (Belo Horizonte), Salvador, Porto Seguro, Recife and Fortaleza. The goal is to monitor whether companies are providing appropriate assistance to passengers in case of any problem in flight. Between days 8 and 13 (Friday to Ash Wednesday), must pass through airports managed by Infraero 2.4 million passengers, up 11.5% over that recorded in last year's carnival. 

According to a statement from the Department of Civil Aviation (SAC), 130 tax Anac will give extra hours in airports during the carnival days. The IRS will strengthen teams in Guarulhos and Galleon, which had the highest number of international flights. Already Infraero and dealers of Brasília, Guarulhos and Congonhas were instructed to reinforce the scales of professional cleaning, security, maintenance of equipment and tax courtyard. 

According to the SAC, the plan did not involve the airlines because the movement at airports during carnival is lower than the year-end, when companies had to keep crew and plane reservations for any emergencies. At balance sheet released yesterday by the SAC on the operation at the end of the year, the situation at airports was quiet, with few delays and cancellations.

Agency is on duty 24-hour telephone

If you have any problem to board (delay, cancellation or overbooking, which is the sale of tickets above the capacity of the aircraft), the passenger airline should seek to ensure their rights. From an hour late, the company is obliged to assist, for example, access to communication, with two hours to pay expenses with food, and over four hours, with lodging. Passengers affected by overbooking must be accommodated on other flights. In case of non compliance with these determinations, you can file a complaint on duty Anac (0800-7254445), which operates 24 hours a day. To recover damages, you need to seek the bodies of consumer protection or justice. 

The Inframerica Consortium, which administers the Brasilia Airport two months ago, said it expects a 3.5% increase in the movement of the carnival holiday compared to the same period in 2012, when 200,000 passengers were recorded. To meet the increased demand of the holiday period, New Year and Carnival, the owner of the staff already has a 26% increase since the end of the year, which will be held until the second half of March 2013. The special operation provides enhanced service to users, with actions to facilitate the transit of passengers in the hours and days busiest.
Are operating two new boarding gates and a new channel inspection of passengers and baggage, the company said.

 

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Source: The Globe - Online

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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