Consumer must pay the bills even with strikes, says Idec
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Stalemate in banks and post office hinder payments.
Companies need to give options to settle accounts during outages.
In times of strike of bank and postal services, we must care for not paying fines and interest on accounts payable.
According to Geraldo Tardin, the Brazilian Institute for Study and Consumer Protection (IBEDEC), we must remember the due date of the accounts and contact the company and check the options for payment.
There are several. There are outlets, supermarkets, internet, ATMs. You can take a little work, but it's better than being at a loss.
In all, 50 million hits are delayed, after ten days of strike. And to top it off, the bank also stopped. Overall, 2.8 billion branches were closed across the country.
If the company does not give options for the payment of bills during the strike will have to extend the maturity of them.
"The consumer can not sit back on their payments. So if it is a payment to be made, he should try other forms of payment, whether by Internet, whether in correspondent banking, or in the lottery, "says Tardin.
For this you need to ask for duplicate invoice, in person or over the Internet. Some companies provide a telephone bar code, that big number that appears in the slips. With it, you can pay bills by computer, the site of banks and even by phone. But it was the meat of purchases that did not, the debt will be paid directly in stores.
Movement
The stoppage of the banks is for an indefinite period, say the strikers. Since the strike of the post office, according to the company, is in order. In all, 95% of the activities should be resumed on Friday (25). Unions in several states decided to return to work, including Sao Paulo.
"When São Paulo back, back to Brazil. It's like when you close the Congonhas Airport. So, for the post office is the same situation. If São Paulo for, for everything. Then Sao Paulo back, I'm sure we'll get back almost 95% of Brazil to normal service, "bet the director of the Office, Pedro Magalhães.
"If consumers were harmed, if they had damage, get in touch with their own office or submit their demands in the mass consumer. If damage, seek justice, "recommends Ricardo Morishita, director of the Department of Consumer Affairs Ministry of Justice.
Source: G1
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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